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Version: Insiders

Overview

Webhooks offer an efficient mechanism to receive real-time notifications from EasyLife 365 when events such as resource creation or policy escalations occur. Instead of polling, webhooks push relevant data to your application as the event happens, ensuring instant awareness and responsiveness.

When triggered, EasyLife 365 sends an HTTP POST request containing a structured JSON payload with event-specific information. This includes the escalation type, related resource details, and additional metadata, delivered to the webhook URL configured in your action settings.

note

For enhanced security, webhooks can be protected using Microsoft Entra ID authentication to ensure that only verified requests reach your endpoints. Learn more

Event Types

  • Approvals
    Triggered after approval actions or when a list of custom approvers needs to be returned.
    Learn more

  • Provisioning
    Triggered when a resource is created. You can configure templates or actions to tailor the notification behavior.
    Learn more

  • Metadata Updates
    Triggered when metadata related to a resource is modified within EasyLife 365. Customization options are available through templates or actions.
    Learn more

  • Escalations
    Triggered when a policy is escalated, enabling prompt action and visibility into policy enforcement mechanisms.

Delivery and Retry Behavior

If EasyLife 365 fails to deliver a webhook request to your endpoint, it will retry up to three times before giving up. This helps mitigate transient network issues.

Testing Webhooks

If you’re just getting started or need to test webhook functionality without an internet-exposed server, use https://webhook.site. This free tool provides a temporary endpoint to observe incoming requests from EasyLife 365.

tip

Keep the tab open while testing. Every time you visit https://webhook.site—even with a previously generated URL—it creates a new, private endpoint to protect your data.
Each session is isolated—only you can see the data.